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1 |
Who are Datasharp
Network Services (DNS)? |
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Datasharp Network Services is a highly successful division
of The Datasharp Group. A dedicated team
of staff are committed to providing our
Least Cost Routing customers with excellent
levels of customer care. Our association
with Tier 1 carriers including BT, and
Datasharp’s
buying power, enables us to offer our customers
the best possible rates.
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2 |
What is the One Bill Solution? |
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By combining line rentals and call charges into one bill Datasharp
can give you greater savings in both costs and management time.
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3 |
Who can transfer to DNS?
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Any business with a current call spend of over £100
per month can transfer to DNS.
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4 |
Is it easy to
transfer my calls from my existing carrier?
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Yes! A Datasharp Sales Executive will provide you with
all the information you need to make an
informed decision including brochures. The contract will be explained
to you in full and you don't
even have to fill it out - we will do that
for you. Datasharp will then arrange for your business calls to be
transferred to DNS. It
couldn't be easier.
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5 |
How much money will my business save?
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Your business could save up to 36.5% on monthly call
spend depending on call volume and type of calls. The average total
call saving for a customer transferring to DNS is 25%.
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6 |
What is CPS?
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CPS
stands for Carrier Pre Selection - remote programming of your system by
Datasharp through your local BT Exchange i.e. our customers do not need
to dial extra digits or install special equipment to use our Least Cost
Routing service.
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7 |
What do I do if I have a problem?
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Simply contact our Network Services
department who will deal with the problem promptly
and efficiently.
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8 |
How do I obtain my bill?
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A single sheet invoice will be mailed every month and
you are able to retrieve a full breakdown
of calls, at any time, via the Datasharp
website by selecting 'Billing info'.
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9 |
What are special & satellite calls?
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"Special
calls" refer to those made to premium rate numbers and "Satellite
calls" refer to those made to non location specific phones e.g. on
boats.
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10 |
What is Datasharp
On Line Billing Information?
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Webabillity is Datasharp Network Services' unique billing
platform available free of charge to DNS customers on the internet. You
can download instant valuable call management and billing information
on your call traffic in the form of various reports, statistics and
forms.
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11 |
How do I access the
DNS on line billing information?
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When you sign up to DNS you will be allocated a user
name and password unique to your company.
The webabillity website can be accessed
via www.datasharp.co.uk and
selecting the tab "Billing info"
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What reports can I run from the website? |
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All DNS customers can run a variety of monthly reports on frequently
updated data such as your company's: 30 most expensive calls, longest
calls etc.
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